Eight modules, about three hours in total. Eighty percent to pass. Renewed every two years to remain in service. Modelled on insurance industry continuing education and adapted to what can actually go wrong here.
Modules, assessments and certificates are open only to directors, officers, staff and Compact Council delegates. Completion is recorded against each person and reviewed by the board.
Board & staff sign in Verify a certificateEach module is a short video with a full transcript, followed by an assessment of twelve questions drawn at random from a larger bank, with the answer options shuffled. Eighty percent to pass, two attempts. After two failed attempts the module is completed in conversation with the board chair rather than online.
Every attempt is recorded whether passed or failed. Passing issues a certificate carrying a verification code that anyone may check without signing in.
Training is a condition of service under Article XI of the Bylaws, with a stated grace period and suspension of voting rights on lapse.